Ryder Roadside Assistance

With Ryder Roadside Assistance, you’re never left alone if you have a breakdown or accident on the road. We get you back rolling by promptly responding to service requests for a variety of mechanical issues that can stall your vehicle and delay your deliveries. If necessary, we can help with a substitute vehicle.

Get Roadside Assistance Now

Reliability That Keeps You Rolling

Instant Access to Our Large Network of Experts

Problems on the road can happen at any time, which is why Ryder’s qualified service providers are always ready to help. No matter where you are, our customer support team will send a technician to your location in a matter of moments to assist with:

Flat Tires

Dead Batteries

Lockouts

Empty Fuel Tanks

Accidents

Towing

What to Expect from Ryder Roadside Assistance

Benefits of RyderGyde™ for Roadside Support

With the free RyderGyde™ app, you can call Roadside Assistance straight from our digital platform. You also receive the following benefits with full visibility from start to finish:

Expedited Road Assistance

Drivers can submit a Roadside case with a few clicks.
The vehicle location is quickly identified.
Driver will automatically be directed to their dedicated service number.
SMS Notifications are provided for status updates

Road Assistance Tracking

Fleet managers and drivers can track active Roadside cases on a mobile device and RyderGyde.com.
Fleet managers can also see a history of all Roadside cases if needed.
Active Roadside cases can be shared by fleet managers and drivers to anybody via link.
Automatic SMS updates can be set up.

Get Roadside Assistance Now

Frequently Asked Questions

Ryder Roadside Assistance FAQs

Still have questions? Expand the FAQ to learn more.

Why should I contact Ryder for Emergency Roadside Assistance?
- Ryder Roadside Assistance provides 24/7 service for all Ryder commercial vehicles. We know the equipment best and have the resources to get you rolling again.
What can I expect when a Roadside case is open?
- Our dedicated Roadside team will work with the driver to understand the issue by utilizing remote diagnostic or basic checks of the equipment for faster service.
Do I need to pay Ryder at the time of repair?
- No payment is needed at the time of repair. Based on your agreement with Ryder, some items are covered and all others will be invoiced at a later time.